Question 1

Is there a mobile app?

Accepted Answer

Yes. The VikingTelco VoIP app lets users place and receive calls and texts from their business extensions on mobile devices, alongside desk phones and softphones. Learn more on the VoIP App page.

Question 2

What is VikingTelco?

Accepted Answer

VikingTelco is a US business VoIP provider offering hosted VoIP office phones, PBX/SIP trunking, call center tools, a mobile VoIP app, virtual fax (vFax), analytics, and optional onsite dedicated PBX servers.

Question 3

How much does hosted VoIP cost?

Accepted Answer

Published plans scale by seat count: Viking Basic $28/user/mo (1-20 users), Pro $26 (21-40), Pro Plus $24 (41-60), and Enterprise $22 (61+).

Question 4

Do you offer unlimited US calling?

Accepted Answer

Yes. Unlimited calling within the United States is included at no extra cost. International rates are listed on the rates page.

Question 5

Can I use hosted and on-premise PBX?

Accepted Answer

Yes. VikingTelco supports hosted PBX, on-premise/onsite dedicated VoIP servers, and SIP trunking, including hosted PBX failover options.

Question 6

How do I get support and where is VikingTelco located?

Accepted Answer

Call 325-999-7464 or email Info@VikingTelco.com. Support is available 24/7/365 for listed plan features. The VikingTelco VoIP app supports calls and texts from your extensions. Our address is 624 Harrison Ln, Hurst, TX 76053, United States.

Frequently Asked Questions